VOLATOUR Address

NEW YORK AIRPORT SHUTTLE

Whether you are arriving in or leaving New York - Traveling can be very stressful sometimes. That's why we invented our New York Airport Shuttle. A comfortable bus with Wi-Fi that brings you safe from your airport to your hotel in Manhattan and vice versa.


Shuttle Options

Option 1 - Shuttle from the airport to your hotel: Available daily from 6 AM - 10 PM. Driver will wait at the arrival hall of your airport with a VOLATOUR sign. You'll need to indicate the airport and hotel location during the booking process.

Option 2 - Shuttle from your hotel to the airport: Available daily from 7 AM - 11 PM. Driver will pick you up in front of your hotel. You'll need to indicate the airport and hotel location during the booking process.


Option 1: Benefits of our shuttle from the airport to your hotel

Especially after a long day going through several security checks, endless queuing and long flight hours with time zone differences, we understand that getting to your hotel at the most convenient way after landing in New York is what everyone desires. No matter what airport you are arriving, we transfer you fast and secure from LGA, EWR or JFK to Manhattan. Our friendly driver will wait for you at the arrival hall of your airport with a VOLATOUR sign and will guide you to our minivan. Don't worry about your suitcases, we will help you getting your luggage into the bus.

As soon as your baggage is stored, you can sit back and enjoy the ride in our comfortable airport shuttle straight from e.g. Newark Airport to your hotel in Manhattan. You also have the chance to connect to our Wi-Fi on board to inform your loved ones that you have arrived safely. But the best part of this ride is that while we are driving to the city center of the Big Apple you can get a first glimpse of the city with its famous bridges and buildings.

As we reach your hotel, our helpful staff will support you again by getting your suitcases out of the airport shuttle. All you have to do now is to check in into your hotel, settle in your room and either relax or start discovering New York. Sounds good, right?


Option 2: Benefits of our shuttle from your hotel to the airport

Having a long day ahead is not something to look forward to. With our shuttle from your hotel in Manhattan to JFK, EWR or LGA, we want to make sure, that at least your drive to the airport is convenient and safe. After our shuttle arrived in front of your hotel in Manhattan, our friendly driver will support you to store your luggage carefully into the bus at the hotel and getting it out of the shuttle at your destination.

On the way back to the airport you can take a final look at the impressive skyline of New York City from your comfortable seat while you reminisce your trip. As we arrive, you can start preparing your documents and get ready for the flight back home, where your friends and family eagerly await you. Now your travel day doesn’t look that exhausting anymore, right?


How long does it take to get from/to JFK, Newark or LaGuardia to/from Manhattan?

Depending on traffic, where you arrive and where exactly your destination is, it takes approximately 50 minutes to 1 hour 20 minutes to get to Manhattan or back to the airport with our New York Airport Shuttle.

LaGuardia is the closest airport, with a driving time of about 30 minutes, followed by Newark (approx. 45 minutes) and JFK about 1 hour away from the city centre.

Assuming your hotel is located in Midtown Manhattan plus additional waiting time for other passengers to get off/on the bus with hotels closer en route, you can calculate up to 50 minutes to 1 hour 20 minutes to arrive directly at your hotel or airport. Faster and most importantly more convenient than public transportation. Plus: We have Wi-Fi on board!


Questions about our New York Airport Shuttle?

If you have any questions regarding our Airport Shuttle to JFK, EWR & LGA or in general, don’t hesitate to call us at +1 212-557-1654, drop us an email or try our FAQ. Our friendly and knowledgeable multilingual customer care team will be happy to help you.



Details of our Airport Transfer to Manhattan

Departure point/Punto di partenza/Treffpunkt/Punto de partida: Arrival hall of specific airport

Final destination/Destinazione Finale/Ziel/Destino Final: Hotel in Manhattan

Availability/Disponibilità/Verfügbarkeit/Disponibilidad: Daily from 6 AM to 10 PM (Private car service must be booked from 10 PM to 6 AM)

Important Info/Informazioni importanti/Wichtige Info/Información Importante: Minimum 2 passengers



Details of our Transfer from Manhattan to the Airport

Departure point/Punto di partenza/Treffpunkt/Punto de partida: Street level of your Hotel in Manhattan

Final destination/Destinazione Finale/Ziel/Destino Final: Entrance of specific airport

Availability/Disponibilità/Verfügbarkeit/Disponibilidad:

Daily for:
Domestic flights departing between 7 AM and 11 PM |
International flights
departing between 7:30 AM and 11 PM

Private car service must be booked for:
Domestic flights departing between 11 PM and 7 AM |
International flights
departing between 11 PM and 7:30 AM

Important Info/Informazioni importanti/Wichtige Info/Información Importante: Minimum 2 passengers



Terms and Conditions

Inbound Transfers:

Important Info/Informazioni importanti/Wichtige Info/Información Importante: 1. Driver will wait at the arrival hall of the specific airport holding a VOLATOUR sign. 2. Maximum waiting time: 90 minutes after landing time for all international flights, 30 minutes after landing for domestic flights. 3. Transfer from rental car facilities in airports must be private.

Outbound Transfers:

Important Info/Informazioni importanti/Wichtige Info/Información Importante: 1. Driver will wait at the street level of the hotel entrance. 2. Passengers must contact VOLATOUR (+1 212-557-1654) one or two days prior departure in order to confirm the pick up time. In case passengers do not confirm, VOLATOUR will leave a message in their room, which is usually displayed by a blinking light on the phone.

Inbound and Outbound Transfers:

Important Info/Informazioni importanti/Wichtige Info/Información Importante: 1. Minimum 2 passengers. 2. All transfers are only between these New York City airports: JFK, EWR, LGA. 3. Transfers to/from hotels located in other areas, such as Brooklyn, Queens, New Jersey, etc. must be quoted ad hoc. 4. The following information is required at time of booking: Complete flight information (flight number, expected time of arrival/flight departure and airport). 5. In case passengers have difficulties finding their drivers, they must contact VOLATOUR (Toll-free number from all airports - you can not call the following number from your mobile phone: 1 877 VOLATOUR = 1 877 865 2868 or regular office number - you can call the following number from ANY phone: +1 212-557-1654) before leaving the airport/hotel, otherwise no refund will be given. After hours and during holidays our emergency staff will answer in case of emergency. 6. Additional charge on all New York airport transfers operated before 9 AM on December 25, 2018 and January 1, 2019, and after 7 PM on December 31, 2018.

Children Policy/Regolamento bambini/Kinder/Política de Niños: Car seats for infants and toddlers are mandatory in New York for children up to 7 year old and available only on Private Transfer for $30 additional charge and must be booked in advance. Forward facing child seat for children up to 18kg/40lb (4 year old) and Booster seat for children up to 25 kg/55lb (7 year old) are available.

Voucher Regulation(s)/Regolazione(i) voucher/Gutscheinregelung(en)/Regulaciones de cupones: 1. Voucher must be addressed to VOLATOUR Inc., 33 West 46th Street - New York, NY 10036. 2. Voucher must state that that passengers have to contact VOLATOUR (incl. VOLATOUR phone number), if they can not get in touch with/find their drivers.

Other/Altre/Andere/Otro: This product is available in FREE SELL except December 25, 31, 2018 and January 1, 2019.

You only need to call our office (+1 212-557-1654) the day before your arrival/departure, if you haven’t received a pick-up time from one of our agents at VOLATOUR.

Your driver will wait for you in the arrival zone of your terminal. If you booked a shuttle, please look out for a driver with a VOLATOUR sign. In case you booked a private transfer, please look out for a driver holding a sign with your name.

After customs, please remain in the arrival zone of your terminal without leaving the terminal. If you can’t find our driver, please call our 24/7 hotline at +1 212-557-1654 or use our toll free number (toll free number from all airports - you can not call the following number from your mobile phone) 1 877 VOLATOUR (1 877 865 2868) and we will help you locating your driver.